Welcome to TRU Chocolate. By accessing or using our website (the “Site”) and purchasing our products, you agree to the following Terms & Conditions. Please read them carefully.
1. Use of Our Website
- You must be at least 18 years old to use our Site or make purchases.
- You agree not to misuse the Site in any way, including attempting unauthorized access, introducing malware, or violating any applicable laws.
2. Products & Orders
- All products listed on our Site are subject to availability.
- We reserve the right to refuse or cancel any order, including due to product availability, errors in pricing or description, or suspicion of fraudulent activity.
- Prices are listed in [insert currency] and may change without notice.
3. Payment & Billing
- Payments are processed securely through trusted third-party providers.
- By placing an order, you agree to provide accurate and complete billing information.
- You authorize us to charge your chosen payment method for all purchases.
4. Shipping & Delivery
- We strive to ship orders promptly, but delivery times are estimates and not guaranteed.
- TRU Chocolate is not responsible for delays caused by shipping carriers, customs, or circumstances beyond our control.
- Risk of loss passes to you once your order has been delivered to the carrier.
5. Returns & Refunds
- Due to the nature of our products (perishable food items), all sales are generally final.
- If you receive a damaged or incorrect product, please contact us within [X days] for assistance.
- We may, at our discretion, offer replacements or refunds.
6. Intellectual Property
- All content on the Site—including text, images, logos, and designs—is the property of TRU Chocolate and protected by copyright and trademark laws.
- You may not reproduce, distribute, or use our content without written permission.
7. Limitation of Liability
- TRU Chocolate is not liable for any indirect, incidental, or consequential damages arising from the use of our products or Site.
- Our liability is limited to the amount you paid for the product in question.
8. Health & Allergy Disclaimer
- Our products are made with clean ingredients, but may be processed in facilities that handle nuts, dairy, or other allergens.
- Always read labels carefully and consult your doctor if you have dietary concerns.
- TRU Chocolate does not make medical claims regarding the effects of our products.